Essential Liability Protection for Your Peace of Mind

Running a business means taking risks, but some risks can have significant financial consequences. What if a customer slips and falls in your store? Or a product you manufacture malfunctions and causes harm? These situations can lead to costly legal battles and compensation claims.

Public and Products Liability insurance from iO2 Insurance Group is designed to protect your business from these potentially devastating scenarios. We provide comprehensive coverage that safeguards your business from the financial fallout of third-party injury or property damage claims, giving you the peace of mind to focus on what you do best – running your business.

Explore how iO2 can help you manage your liability risks and protect your livelihood.

What does Public and Property Liability Insurance cover?

Public and Products Liability Insurance provides a vital safety net against unexpected events that could otherwise have devastating financial consequences.

Customer Injuries

Covers claims if a customer is injured on your business premises, such as slips, trips, and falls.

3rd Party Property Damage

If your business activities accidentally damage someone else’s property, this coverage can help pay for it.

Advertising Injury

Provides coverage for claims related to libel, slander, or copyright in your advertising materials.

Defective Products

Covers if a product you manufacture, sell, or supply causes injury or property damage to a third party.

Manufacturing Defects

Protects against claims arising from flaws in the manufacturing process of goods sold.

Inadequate Warnings

Protects against insufficient warnings or instructions about hazards associated with your products.

What is typically not covered by Public and Products Liability Insurance?

While Public and Products Liability insurance offers broad protection, it’s important to be aware of its limitations. Certain situations and events are typically excluded from standard policies. Here are some common exclusions:

  • Intentional Acts: Harm or damage caused intentionally by you or your employees will not be covered.
  • Contractual Liabilities: Liabilities you assume under a contract are generally not covered unless they would have existed even without the contract.
  • Product Recalls: The costs associated with recalling a faulty product are typically not covered by standard Public and Products Liability insurance. Product recall insurance is a separate type of coverage.
  • Professional Advice or Services: Claims arising from professional errors or omissions (e.g., incorrect advice given by a consultant) require Professional Indemnity insurance.
  • Workers’ Compensation Claims: Injuries to your employees are covered by Workers’ Compensation insurance, not Public Liability insurance.
  • Cyber Risks: Data breaches, cyberattacks, and other cyber-related incidents are excluded and require separate cyber insurance.

See What Our Happy Customers Say About Our Service

You’ll receive not only the best coverage but also the best service from our dedicated team. Here are just some recent testimonials.

I recommend John to others!

We had a major flood in the shop. John took full control, we were able to relocate our business overnight and continue trading next day.

Peter Wynn

Peter Wynn’s Score

The team is very approachable

As a local business owner, I’ve found iO2 to be professional and thorough. Our business and family area always well looked after.

Shame Tromp

Noosa Optical

Exceeded our expectations

We changed to Insurance policies to iO2 this year and their attention to detail is a breath of fresh air. A happy balance between cover and price.

Hinternoosa Realty

Sunshine Coast

Great savings!

A shout out to iO2 Insurance for their excellent service. We’ve now saved more on our Insurances, peace of mind and savings to boot!

Triona & Anthony Vitagliano

Salt Property Services

They’re true professionals

When we really needed them to come through for us, they went over and above. They provided exceptional cover and care.

Matt Wilson

Australian Cycling Academy

Absolute first class service

When my apartment flooded, I got to see first hand the benefit of not only having the right cover, but also having iO2 handle the entire process.

Adam Khoury

Wealthbridge Property Group

Frequently Asked Questions

Public Liability insurance covers your business against claims for injury or property damage caused to third parties due to your business operations. For example, if a customer slips and falls in your shop. Products Liability, on the other hand, specifically covers claims arising from injury or property damage caused by products you manufacture, sell, or supply, such as a faulty appliance causing an electrical fire. Many businesses need both types of coverage, and they are often packaged together in a single policy.

While not legally required for all businesses in Australia, Public and Products Liability insurance is highly recommended. Certain industries or professions may have mandatory requirements, and many contracts or tenders will stipulate that you hold a specific level of cover. Operating without this insurance can expose your business to significant financial risk if a claim is made against you. Even a seemingly minor incident can lead to substantial legal costs and compensation payouts, potentially jeopardizing your business’s future.

The appropriate level of cover depends on several factors, including the nature of your business, its size, the industry you operate in, your annual turnover, and the potential risks involved. For example, a small business with minimal public interaction might require a lower level of cover than a manufacturer supplying products nationally. It’s essential to discuss your specific circumstances with an experienced insurance broker like iO2 Insurance Group. We can assess your needs and recommend an appropriate level of coverage to ensure adequate protection without unnecessary expense. We can also help you understand the specific requirements for your industry and any contractual obligations you may have.